SMS Privacy Policy

Rochester Community Midwives and/or such associates are responsible for protecting your Health Information.  Other information collected could be contact information such as email address, phone number, mailing address, or even payment information like a credit card number. We are required, by law, to:

  • Maintain the privacy of your Health Information;

  • Give you this notice and follow the terms of this notice currently in effect;

  • Inform you if there is unauthorized sharing of your Health Information.

Client Privacy Rights:

You can get copies of your Collected Information and Health Information on paper or electronically

  • You must make your request in writing;

  • We may charge reasonable copying fees.

You can change your Collected Information and Health Information

  • You must make your request in writing;

  • You must give us a reason for the request;

  • We are not required to make the change, but will add your request to your record. 

You can get a list of ways your Collected Information and Health Information has been shared

  • You must make your request in writing;

  • We will give you a list of disclosures of your Health Information;

  • The list will not include disclosures for treatment, payment, of healthcare operations

  • The list will not include disclosures that you authorized. 

You can ask us to contact you in specific ways

  • For example, you may ask us not to contact you at home;

  • You must make your request in writing;

  • We are not required to grant your request.

You can limit the use of your Collected Information and Health Information

  • If you pay in full before we bill your insurance, you may ask that we not tell your insurance company about some of all of your care;

  • We are required to grant your request;

  • You can ask to restrict certain other uses, though we are not required to grant those requests;

  • We must make your request in writing.

You can complain about the privacy of your Collected Information and Health Information

  • We will not retaliate against you for filing any kind of complaint.

  • We can confirm you are in Rochester Midwifery Care to someone who asks for you by name

  • We will use our professional judgement to decide whether to disclose your location;

  • You can ask us not to disclose your location.

How We Use and Share your Collected Information Health Information

Treatment

  • Your midwife uses your Health Information to monitor your well-being and the well-being of your baby and to recommend tests, therapies, and medications;

  • Other employees may need to know about your Health Information;

  • We may share your information with your other care providers.

Payment

  • We may use your Collected Information and Health Information to get paid for services.  For example, we disclose your Health Information when billing insurance. 

Appointment Reminders

  • We may occasionally provide reminders via phone or email;

  • You can ask us not to send reminders.

Family, Friends, and Others Involved in Your Care

  • Using our professional judgement, we may share appropriate Collected Information and health information with your family, friends, or others involved in your care or payment;

  • You can ask us not to disclose to certain people or anyone

    Health Care Operations

  • Your Collected Information and Health Information can be disclosed in the process of normal health care operations, for example: 

  • Quality improvement activities, such as risk management, peer and incident review

  • Legal and insurance purposes

  • If this requires associates such as our attorney, biller, etc. to have access to your Health Information, we will require them to commit to protecting your Health Information. 

Research

  • We may provide your de-identified Health Information for research purposes;

  • You may request that we do not. 

Marketing

  • We will disclose your Collected Information and Health Information for marketing purposes only with your written approval. 

  • "Customer information is never shared with third parties/affiliates for marketing/promotional purposes."

  • "All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose."